This Privacy Policy provides information on how we collect, use, and protect your personal data under the Personal Data (Privacy) Ordinance (PDPO) in Hong Kong.
1. What We Do
Shoterja is a company located in Hong Kong. We provide dress rental services. This Privacy Policy applies to all visitors to our website and our services. Any time you interact with our platform for purposes like browsing our collection, hiring a dress, or contacting our customer support team, you agree to the terms below.
2. Information We Collect
We might collect the following types of personal information from you:
- Contact Information: Your name, phone number, and delivery address.
- Customer Feedback: Information is provided when you interact with us through surveys or reviews.
We collect this information to process your orders, improve our services, and provide a better customer experience.
3. Use of Personal Data
Your personal data is used exclusively for the following purposes:
- To process and fulfill your dress rental orders.
- To deliver your rented items within Hong Kong.
- To manage and improve our website and services.
- To reply to customer inquiries and support their needs.
- To conform to legal requirements as determined by the Personal Data (Privacy) Ordinance of Hong Kong.
We will not sell or share your private information with third parties for the purposes of marketing.
4. Children's Privacy
Our services are not aimed at children under the age of 13. We don't knowingly collect personally identifiable information from children. Should you be a parent or guardian and believe that we have collected so-called personal information about your child, please contact us without delay. We will take action to delete such information in our files.
5. Third-Party Links
Our website may link to other websites that are not affiliated with or under the control of Shoterja. Please note that this Privacy Policy applies only to Shoterja. We cannot be responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
6. Your Rights Under PDPO
Under Hong Kong's Personal Data (Privacy) Ordinance (PDPO), you enjoy the right to:
- Request access to the personal data that we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request the deletion of your personal data, subject to certain legal exceptions.
7. Changes to This Privacy Policy
We may modify this Privacy Policy periodically to reflect changes in our practices or the applicable laws. Any changes will be posted to our website, and your later use of Shoterja and the website will be governed by the updated policy.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, you can get in touch with us via email at [email protected].